Contacts

General Inquiries

Questions about online casinos, slots, bonuses, or site navigation

[email protected]

Response within 24 hours

Casino Reviews & Content

Casino suggestions, review updates, or content feedback

[email protected]

Casino review specialists

Business & Partnerships

Casino partnerships, affiliate programs, and advertising

[email protected]

Business development

📧 How quickly will I receive a response?

We typically respond to all inquiries within 24 hours on business days (Monday-Friday). For urgent matters related to casino complaints or time-sensitive bonuses, we prioritize these requests and aim to respond within 12 hours.

🎰 Can you help me resolve issues with an online casino?

While we’re an independent review site and cannot directly intervene with casinos, we can provide guidance on the best approach to resolve disputes. We recommend contacting the casino’s customer support first, and if unresolved, we can direct you to appropriate regulatory bodies and dispute resolution services like eCOGRA or the UK Gambling Commission.

🎁 How can I verify if a casino bonus is legitimate?

Send us the casino name and bonus details at [email protected], and our team will verify the offer against the casino’s official terms and conditions. We’ll also check for any hidden wagering requirements or restrictive terms you should be aware of before claiming.

📝 How do I suggest a casino for review?

We welcome casino suggestions! Email [email protected] with the casino name and why you think it should be reviewed. Our editorial team evaluates all suggestions based on licensing, reputation, game selection, and player feedback. If the casino meets our standards, we’ll add it to our review queue.

🛡️ Can you help with gambling addiction concerns?

If you or someone you know is struggling with gambling problems, please contact professional support services immediately:

UK Resources:
• GamCare: 0808 8020 133
• National Gambling Helpline: 0808 8020 133
• BeGambleAware: begambleaware.org
• GamStop (Self-Exclusion): gamstop.co.uk

💼 How can casinos partner with PlayToCasino?

We work with licensed, reputable online casinos that meet our strict quality standards. If your casino is licensed by the UK Gambling Commission, Malta Gaming Authority, or equivalent regulatory body, please contact [email protected] with details about your casino, licensing, and proposed partnership terms.